Enjoy fast and convenient, real-time Foreign Currency Exchange services at our branches and via e-Banking to meet all of your foreign currency exchange needs.
Individual Foreign Exchange Settlement Business allows customers to sell their foreign currencies to HSBC at our foreign exchange rates in return for the equivalent amount in RMB.
Individual Foreign Exchange Purchase Business allows customers to purchase foreign currencies from HSBC.
According to the regulation set out for individual foreign currency conversion by the State Administration of Foreign Exchange, for domestic individuals the annual quota of settlement and purchase is USD50,000 equivalent. For foreign individuals, the annual quota of settlement is USD 50,000 equivalent.
To conduct foreign exchange settlement/purchases, you can either:
- Visit our branches with your valid identity certificate and other documents (if applicable)
- Use the e-Banking service
For branch transactions, settlement and purchase transactions are available to both domestic and non-domestic customers with valid ID and related supporting documents, if necessary.
For e-banking, settlement transactions are available to both domestic and non-domestic customers; purchase transactions are available to domestic customers only. Digital Channel Service Hours: USD/CNY conversion:9:30 to 22:00 Monday - Friday, other currency/CNY conversion: 9:30 - 18:00, Monday – Friday. (excluding public holidays in mainland China*)Branches: 9:00 - 17:00, Monday to Friday (excluding public holidays in mainland China)
*Our bank will end the Foreign Exchange settlement and purchase services on the digital channel at 16:30 before the holiday. By that time, customers can’t do Foreign Exchange related services via Online Banking, Mobile Banking, and WeChat banking. Please arrange your transaction time properly.
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Settlement |
Purchase |
|
Domestic Individual:Quota |
Annual Quota of USD50, 000 equivalent per person |
Annual Quota of USD50, 000 equivalent per person |
Domestic Individual:Required Documents |
Within Quota: Valid Identity certificate Above Quota: Please consult with our staff for details |
Within Quota: Valid identity certificate Above Quota: Please consult with our staff for details |
Domestic Individual:Service Channel |
Branches; Online Banking; Mobile Banking; Wechat | Branches; Online Banking; Mobile Banking; Wechat |
Non-Domestic Individual:Quota |
Annual Quota of USD50, 000 equivalent per person |
No quota |
Non-Domestic Individual:Required Documents |
Within Quota: Valid Identity certificate Above Quota: Please consult with our staff for details |
Valid Identity certificate and documents evidence for source of fund (please see FAQ or Contact HSBC) |
Non-Domestic Individual:Service Channel |
Branches; Online Banking; Mobile Banking; Wechat | Please consult with our staff for details |
The above services are conducted in compliance of SAFE regulations and other related laws and regulations.
Foreign Exchange Business allows customers to sell their foreign currencies to HSBC at our foreign exchange rates in return for the equivalent amount in other foreign currencies.
You can also bring your identity certificate to the nearest local branch to conduct foreign exchange, or log on to your e-Banking and use the “Transfer” feature to fulfil your currency needs with our competitive exchange rates. If you do not have online banking, it is simple to register.
Foreign Exchange Services |
Foreign Exchange Services |
Currencies* |
USD, EUR, HKD, JPY, GBP, AUD, SGD, CAD, NZD, etc |
Transaction Amount |
Any Amount |
Exchange Rates |
Real-time Rates (Discount offers available for different transaction amounts) |
Service Channel |
Branches; Online Banking; Mobile Banking; Wechat |
Service Hours |
Branches: 9:00 - 17:00, Monday to Friday (excluding public holidays in mainland China) Digital Channel: 7*24 (excluding public holidays in mainland China**) |
Daily Accumulative Exchange Limit |
RMB5,000,000 equivalent |
*Subject to the compliance of local laws and regulations, HSBC may include additional currencies to foreign exchange services.
**Our bank end part of the Foreign Exchange services (currencies involved AUD, CHF, JPY, NZD, and SGD) on the digital channel at 15:15 two days before the holidays. And our bank will end the Foreign Exchange services on the digital channel at 16:30 before the holiday. Please arrange your transaction time properly.
Risks disclosure:
- Real-time exchange rates fluctuate constantly. Please place order in time once you make independent decision to accept the exchange the rate. The deal cannot be cancelled once the order is placed.
- The value of your foreign currency assets may decrease due to exchange rate fluctuations. If you choose to convert your foreign currency deposit into another foreign currency, please be aware of foreign currency exchange risks.
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