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Document Downloads

Welcome to the HSBC Download Centre, where you can find application forms and other relevant documents for our products and services.

Click on the links below to print the items/forms that you require. Please carefully refer to the instructions before filling out any form. You may submit the completed forms to your nearest local branch, along with the relevant documents for further processing. Please also be aware that HSBC China reserves the right to decline any application with incomplete forms and documents.

HSBC reserves the right to amend the following forms without prior notice, and may also require you to submit other supplementary documents according to changes of relevant laws and regulations.

For any enquiry or further assistance, please call HSBC China customer service hotline on 95366 (*Please dial the country code of mainland China +86 (21) for 95366 if you are calling from overseas, Hong Kong SAR, Macau SAR, or Taiwan.)

 

For more information about Credit Cards, please refer to Credit Cards - Card Service (in Chinese only).

For more information about Small Business Banking, please refer to HSBC Fusion Small Enterprise Support Service (in Chinese only).

Customer Welcome Pack

Account Opening

Please submit the completed application form and other relevant documents to an HSBC branch for services or further processing. HSBC China reserves the right to decline any account opening application with incomplete forms and documents.
Notes: Please visit a local branch for more account opening services. For more information on detailed requirements or required documents for opening an account, please call our personal banking customer service hotline +86 400-820-8878 or visit a local branch.

Account Closure

Please submit the completed application form and other relevant documents (if any) to an HSBC branch for services or further processing. HSBC China reserves the right to decline any account opening application with incomplete forms and documents.

Update Personal Details

Please submit the completed application form and other relevant documents (if any) to an HSBC branch for services or further processing. HSBC China reserves the right to decline any account opening application with incomplete forms and documents.

Transfer Customer Relationship

Transfers and Remittances

Please submit the completed application form and other relevant documents to an HSBC branch for services or further processing. HSBC China reserves the right to decline any account opening application with incomplete forms and documents.

Account, transfers and remittances 

Deposit Placement 

Home mortgage loans 

Online Banking/Phone Banking 

Debit cards 

Terms and Conditions 

Tariffs