Notice for service re-open
Dear Customers,
The system enhancement for online Category II, Category III accounts started from 16Apr, 2021 has now been completed. The new customer online application function and the relevant money pulling function will be resumed from 11Aug, 2021. Thank you for your understanding and continuous support!
HSBC Bank (China) Company Limited
10 August 2021
Adjustment to business arrangement of Zhuhai Sub-branch
Dear Customer,
Due to Covid-19, HSBC Bank (China) Company Limited Zhuhai Sub-branch is temporarily closed from Mon, 02Aug2021 to Mon, 09Aug2021. And will be resumed from Tue, 10Aug2021. Please refer to HSBC China official website and HSBC China WeChat service account for latest information.
During this period, if you have any service needs, you may contact with our 24-hours Customer Service Hotline for more details prior to your visit.
Instead of going into a branch, we highly recommend you to do your banking using the HSBC China WeChat service account (HSBC China customer service), HSBC China mobile banking or HSBC China personal internet banking for convenient financial services. We will always strive to make sure our digital platforms work seamlessly. If you have any further questions, please contact our 24-hours Customer Service Hotline at 95366 (personal banking and small business banking). Or contact with your relationship manager.
Thank you for your understanding and support.
HSBC Bank (China) Company Limited Zhuhai Sub-branch
6 Aug 2021
Adjustment to branch business arrangement
Dear Customer,
Due to Covid-19, HSBC Bank (China) Company Limited Zhuhai Sub-branch will be temporarily closed from Mon, 02 Aug2021 to Fri, 06 Aug2021 until further notice. Please refer to HSBC China official website and HSBC China WeChat service account for latest information.
During this period, if you have any service needs, you may contact with our 24-hours Customer Service Hotline for more details prior to your visit.
Instead of going into a branch, we highly recommend you to do your banking using the HSBC China WeChat service account (HSBC China customer service), HSBC China mobile banking or HSBC China personal internet banking for convenient financial services. We will always strive to make sure our digital platforms work seamlessly. If you have any further questions, please contact our 24-hours Customer Service Hotline at 95366 (personal banking and small business banking). Or contact with your relationship manager.
Thank you for your understanding and support.
HSBC Bank (China) Company Limited Zhuhai Sub-branch
30 Jul 2021
Adjustment to branch business arrangement
Dear Customer,
Due to Covid-19, HSBC Bank (China) Company Limited Zhuhai Sub-branch will temporarily out of service from Mon, 26Jul2021 to Fri, 30Jul2021 until further notice. Please refer to HSBC China official website and HSBC China WeChat service account for latest information.
During this period, if have service needs, you may contact with our 24-hours Customer Service Hotline for outlets information before approaching other branch/sub-branches.
Instead of going into a branch, we highly recommend you to do your banking using the HSBC China WeChat service account (HSBC China customer service), HSBC China mobile banking or HSBC China personal internet banking for convenient financial services. We will always strive to make sure our digital platforms work seamlessly. If you have any further questions, please contact our 24-hours Customer Service Hotline at 95366 (personal banking and small business banking). Or contact with your relationship manager.
Thank you for your understanding and support.
HSBC Bank (China) Company Limited Zhuhai Sub-branch
26 Jul 2021
Adjustment of branch business arrangement of HSBC Beijing North Star Sub-branch
Dear Customer
To coincide with Chinese Communist Party’s 100th anniversary celebration , HSBC Bank (China) Company Limited Beijing North Star Sub-branch will temporarily out of service on 22 Jun 2021, 25 Jun 2021 and 29 Jun 2021. Please refer to HSBC China official website and HSBC China WeChat service account for latest information.
During this period, you may do your banking via our digital channel or contact with our 24-hours Customer Service Hotline for detailed information before approaching other branch/sub-branches.
Instead of going into a branch, we highly recommend you to do your banking using the HSBC China WeChat service account (HSBC China customer service), HSBC China mobile banking or HSBC China personal internet banking for convenient financial services. We will always strive to make sure our digital platforms work seamlessly. If you have any further questions, please contact our 24-hours Customer Service Hotline at 95366 (personal banking and small business banking). Or contact with your relationship manager.
Thank you for your understanding and support.
HSBC Bank (China) Company Limited Beijing North Star Sub-branch
15 Jun 2021
Temporary service suspension for system maintenance
Dear Customers,
In view of system maintenance, our ATM service, Various transactions of debit cards in UnionPay channels (eg ATM, online and offline consumption, ApplePay) and Debit Card overseas HSBC ATM service, and debit card and HSBC CNY Settlement Account Type II /III account third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily out of service during 26 Dec 2021 (Sunday) 01:00 – 07:30. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
23 Dec 2021
Dear Customers,
Due to system maintenance, our Internet Banking, Mobile Banking, Phone Banking, HSBCnet, Wechat Banking, Credit Card and HSBC CNY Settlement Account Type II /III account application, third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 01:00 am to 07:30 am on 26 Dec 2021 (Sunday morning). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
21 Dec 2021
Dear Customers,
Due to system maintenance, our following services will be temporarily suspended from 0:00am to 02:30 am 5 December 2021 (Sunday): 1) Credit Card related services on Internet Banking, Mobile Banking, Phone Banking, WeChat Banking regarding Credit Cards Service; 2) Linking your debit card to Apple Pay; 3) HSBC CNY Settlement Account Type II/III account application, Card Bundling, Money Top-up and Fund Transfer. Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
1 December 2021
Dear Customers,
In view of system maintenance, our ATM service, Various transactions of debit cards in UnionPay channels (eg ATM, online and offline consumption, ApplePay) and Debit Card overseas HSBC ATM service, and debit card and HSBC CNY Settlement Account Type II /III account third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily out of service during 28Nov 2021 (Sunday) 01:00 – 06:00. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
24 November 2021
Dear Customers,
Due to system maintenance, our Internet Banking, Mobile Banking, Phone Banking, HSBCnet, Wechat Banking, Credit Card and HSBC CNY Settlement Account Type II /III account Application, third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 22:00 pm on 27 Nov 2021 (Saturday night) to 07:00 am on 28 Nov 2021 (Sunday morning). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
24 November 2021
Dear Customers,
Due to system maintenance, from 02:00 am to 04:30 am 21 November 2021 (Sunday), Credit Card related services on Internet Banking regarding Credit Cards Service will be temporarily suspended. Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
18 November 2021
Dear Customers,
Due to system maintenance, our Internet Banking, Mobile Banking, Phone Banking, HSBCnet, Wechat Banking, Credit Card and HSBC CNY Settlement Account Type II /III account Application, third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 22:00 pm on 20 Nov 2021 (Saturday night) to 03:00 am on 21 Nov 2021 (Sunday morning). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
16 November 2021
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 00:00 – 06:00, 21 Nov 2021 (Sunday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 06:00, 21 Nov 2021.We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
12 November 2021
Dear Customers,
Due to system maintenance, from 02:00 am to 04:30 am 14 November 2021 (Sunday), Credit Card related services on Internet Banking regarding Credit Cards Service will be temporarily suspended. Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
11 November 2021
Dear Customers,
Due to system maintenance, our Internet Banking, Mobile Banking, Phone Banking, HSBCnet, Wechat Banking, Credit Card and HSBC CNY Settlement Account Type II /III account Application, third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 22:00 pm on 13 Nov 2021 (Saturday night) to 06:00 am on 14 Nov 2021 (Sunday morning). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
09 November 2021
Dear Customers,
In view of system maintenance, our debit card service at UnionPay channels will be temporarily out of service during 31 Oct 2021 (Sunday) 00:00 – 02:55. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
27 October 2021
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 00:00, 31 Oct 2021 (Sunday)– 08:00, 31 Oct 2021 (Sunday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 08:00, 31 Oct 2021.We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
22 October 2021
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 00:00 – 08:00, 24 October 2021 (Sunday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 08:00, 24 October 2021.We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
15 October 2021
Dear Customers,
In view of system maintenance, our ATM service, Various transactions of debit cards in UnionPay channels (eg ATM, online and offline consumption, ApplePay) and Debit Card overseas HSBC ATM service, and debit card and HSBC CNY Settlement Account Type II /III account third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily out of service during 17 Oct 2021 (Sunday) 01:00 – 05:00. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
14 October 2021
Dear Customers,
Due to system maintenance, the HSBC third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 23:45pm 16 Oct 2021(Saturday) to 04:30am 17 Oct 2021 (Sunday). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
13 October 2021
Dear Customers,
Due to system maintenance, our Internet Banking, Mobile Banking, WeChat Banking will be temporarily suspended from 00:30 to 3:00 10 Oct 2021(Sunday morning) and 00:30 to 3:00 17 Oct 2021(Sunday morning). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
29 September 2021
Dear Customers,
Due to system maintenance, the HSBC third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 00:30am to 06:00am 19 Sep 2021 (Sunday). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
15 September 2021
Dear Customers,
Due to system maintenance, our following services will be temporarily suspended from 3:00 am to 03:30 am 19 September 2021 (Sunday): 1) Credit Card related services on Internet Banking, Mobile Banking, Phone Banking, WeChat Banking regarding Credit Cards Service; 2) Linking your debit card to Apple Pay; 3) HSBC CNY Settlement Account Type II/III account application, Card Bundling, Money Top-up and Fund Transfer. Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
15 September 2021
Dear Customers,
Due to system maintenance, the HSBC third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 00:30am to 06:00am 12 Sep 2021 (Sunday). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
8 September 2021
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 22:00, 19 September 2021 (Sunday) - 04:00, 20 September 2021 (Monday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 04:00, 20 September 2021.
We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
3 September 2021
Dear Customers,
Due to system upgrade, HSBC CNY Settlement account Type II/III account online application and service (HSBC China Mobile Banking and WeChat Banking) will be temporarily out of services during 29th August 2021 (Sunday) 00:00 – 02:59. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
25 August 2021
Dear Customers,
In view of system maintenance, our ATM service, debit card service at UnionPay channels and oversea HSBC ATMs will be temporarily out of service during 29 Aug 2021 (Sunday) 00:00 – 02:55. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
24 August 2021
Dear Customers,
In view of system maintenance, Personal Internet Banking, Mobile Banking and “汇丰中国客户服务”Wechat service account will be temporarily out of service on 29Aug 2021 (Sunday) from 00:00 to 02:59 , and related functions will be covered after maintenance. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
24 August 2021
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 00:00, 22 Aug 2021 (Sunday)– 08:00, 22 Aug 2021 (Sunday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 08:00, 22 Aug 2021.We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
13 August 2021
Dear Customers,
Due to system maintenance, the HSBC third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 00:00am to 04:00am 15 Aug 2021 (Sunday). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
11 August 2021
Dear Customers,
Due to system upgrade, HSBC CNY Settlement account Type II/III account online application and service (HSBC China Mobile Banking and WeChat Banking) will be temporarily out of services during 8th August 2021 (Sunday) 00:00 – 02:59. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
5 August 2021
Dear Customers,
In view of system maintenance, our ATM service, Various transactions of debit cards in UnionPay channels (eg ATM, online and offline consumption, ApplePay) and Debit Card overseas HSBC ATM service, and debit card and HSBC CNY Settlement Account Type II /III account third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily out of service during 25 Jul 2021 (Sunday) 01:00 – 05:00. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
21 July 2021
Dear Customers,
Due to system maintenance, our following services will be temporarily suspended from 3:00 am to 04:00 am 25 July 2021 (Sunday): 1) Credit Card related services on Internet Banking, Mobile Banking, Phone Banking, WeChat Banking regarding Credit Cards Service; 2) Linking your debit card to Apple Pay; 3) HSBC CNY Settlement Account Type II/III account application, Card Bundling, Money Top-up and Fund Transfer. Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
21 July 2021
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 00:00 – 08:00, 25 July 2021 (Sunday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 08:00, 25 July 2021.We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
16 July 2021
Dear customers,
Due to the completion for adjustment of banking business, from 28 Jun 2021 HSBC Bank (China) Company Limited Guangzhou Xi Men Kou Sub-branch will resume providing cash . Please refer to HSBC China official website and HSBC China WeChat service account for the latest information.
Reminder: To protect your health, our branches will be disinfected on a regular basis. When you visit any of our branches, please make sure to wear a mask and cooperate with our staff to have your temperature taken.
Thank you for your understanding and support.
HSBC Bank (China) Company Limited Guangzhou Xi Men Kou Sub-branch
28 Jun 2021
Effective from 2021
Notice for service re-open
Dear Customers,
The system enhancement for online Category II, Category III accounts started from 16Apr, 2021 has now been completed. The new customer online application function and the relevant money pulling function will be resumed from 11Aug, 2021. Thank you for your understanding and continuous support!
HSBC Bank (China) Company Limited
10 August 2021
Notice of branch service arrangements
Adjustment to business arrangement of Zhuhai Sub-branch
Dear Customer,
Due to Covid-19, HSBC Bank (China) Company Limited Zhuhai Sub-branch is temporarily closed from Mon, 02Aug2021 to Mon, 09Aug2021. And will be resumed from Tue, 10Aug2021. Please refer to HSBC China official website and HSBC China WeChat service account for latest information.
During this period, if you have any service needs, you may contact with our 24-hours Customer Service Hotline for more details prior to your visit.
Instead of going into a branch, we highly recommend you to do your banking using the HSBC China WeChat service account (HSBC China customer service), HSBC China mobile banking or HSBC China personal internet banking for convenient financial services. We will always strive to make sure our digital platforms work seamlessly. If you have any further questions, please contact our 24-hours Customer Service Hotline at 95366 (personal banking and small business banking). Or contact with your relationship manager.
Thank you for your understanding and support.
HSBC Bank (China) Company Limited Zhuhai Sub-branch
6 Aug 2021
Adjustment to branch business arrangement
Dear Customer,
Due to Covid-19, HSBC Bank (China) Company Limited Zhuhai Sub-branch will be temporarily closed from Mon, 02 Aug2021 to Fri, 06 Aug2021 until further notice. Please refer to HSBC China official website and HSBC China WeChat service account for latest information.
During this period, if you have any service needs, you may contact with our 24-hours Customer Service Hotline for more details prior to your visit.
Instead of going into a branch, we highly recommend you to do your banking using the HSBC China WeChat service account (HSBC China customer service), HSBC China mobile banking or HSBC China personal internet banking for convenient financial services. We will always strive to make sure our digital platforms work seamlessly. If you have any further questions, please contact our 24-hours Customer Service Hotline at 95366 (personal banking and small business banking). Or contact with your relationship manager.
Thank you for your understanding and support.
HSBC Bank (China) Company Limited Zhuhai Sub-branch
30 Jul 2021
Adjustment to branch business arrangement
Dear Customer,
Due to Covid-19, HSBC Bank (China) Company Limited Zhuhai Sub-branch will temporarily out of service from Mon, 26Jul2021 to Fri, 30Jul2021 until further notice. Please refer to HSBC China official website and HSBC China WeChat service account for latest information.
During this period, if have service needs, you may contact with our 24-hours Customer Service Hotline for outlets information before approaching other branch/sub-branches.
Instead of going into a branch, we highly recommend you to do your banking using the HSBC China WeChat service account (HSBC China customer service), HSBC China mobile banking or HSBC China personal internet banking for convenient financial services. We will always strive to make sure our digital platforms work seamlessly. If you have any further questions, please contact our 24-hours Customer Service Hotline at 95366 (personal banking and small business banking). Or contact with your relationship manager.
Thank you for your understanding and support.
HSBC Bank (China) Company Limited Zhuhai Sub-branch
26 Jul 2021
Adjustment of branch business arrangement of HSBC Beijing North Star Sub-branch
Dear Customer
To coincide with Chinese Communist Party’s 100th anniversary celebration , HSBC Bank (China) Company Limited Beijing North Star Sub-branch will temporarily out of service on 22 Jun 2021, 25 Jun 2021 and 29 Jun 2021. Please refer to HSBC China official website and HSBC China WeChat service account for latest information.
During this period, you may do your banking via our digital channel or contact with our 24-hours Customer Service Hotline for detailed information before approaching other branch/sub-branches.
Instead of going into a branch, we highly recommend you to do your banking using the HSBC China WeChat service account (HSBC China customer service), HSBC China mobile banking or HSBC China personal internet banking for convenient financial services. We will always strive to make sure our digital platforms work seamlessly. If you have any further questions, please contact our 24-hours Customer Service Hotline at 95366 (personal banking and small business banking). Or contact with your relationship manager.
Thank you for your understanding and support.
HSBC Bank (China) Company Limited Beijing North Star Sub-branch
15 Jun 2021
Maintenance
Temporary service suspension for system maintenance
Dear Customers,
In view of system maintenance, our ATM service, Various transactions of debit cards in UnionPay channels (eg ATM, online and offline consumption, ApplePay) and Debit Card overseas HSBC ATM service, and debit card and HSBC CNY Settlement Account Type II /III account third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily out of service during 26 Dec 2021 (Sunday) 01:00 – 07:30. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
23 Dec 2021
Dear Customers,
Due to system maintenance, our Internet Banking, Mobile Banking, Phone Banking, HSBCnet, Wechat Banking, Credit Card and HSBC CNY Settlement Account Type II /III account application, third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 01:00 am to 07:30 am on 26 Dec 2021 (Sunday morning). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
21 Dec 2021
Dear Customers,
Due to system maintenance, our following services will be temporarily suspended from 0:00am to 02:30 am 5 December 2021 (Sunday): 1) Credit Card related services on Internet Banking, Mobile Banking, Phone Banking, WeChat Banking regarding Credit Cards Service; 2) Linking your debit card to Apple Pay; 3) HSBC CNY Settlement Account Type II/III account application, Card Bundling, Money Top-up and Fund Transfer. Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
1 December 2021
Dear Customers,
In view of system maintenance, our ATM service, Various transactions of debit cards in UnionPay channels (eg ATM, online and offline consumption, ApplePay) and Debit Card overseas HSBC ATM service, and debit card and HSBC CNY Settlement Account Type II /III account third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily out of service during 28Nov 2021 (Sunday) 01:00 – 06:00. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
24 November 2021
Dear Customers,
Due to system maintenance, our Internet Banking, Mobile Banking, Phone Banking, HSBCnet, Wechat Banking, Credit Card and HSBC CNY Settlement Account Type II /III account Application, third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 22:00 pm on 27 Nov 2021 (Saturday night) to 07:00 am on 28 Nov 2021 (Sunday morning). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
24 November 2021
Dear Customers,
Due to system maintenance, from 02:00 am to 04:30 am 21 November 2021 (Sunday), Credit Card related services on Internet Banking regarding Credit Cards Service will be temporarily suspended. Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
18 November 2021
Dear Customers,
Due to system maintenance, our Internet Banking, Mobile Banking, Phone Banking, HSBCnet, Wechat Banking, Credit Card and HSBC CNY Settlement Account Type II /III account Application, third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 22:00 pm on 20 Nov 2021 (Saturday night) to 03:00 am on 21 Nov 2021 (Sunday morning). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
16 November 2021
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 00:00 – 06:00, 21 Nov 2021 (Sunday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 06:00, 21 Nov 2021.We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
12 November 2021
Dear Customers,
Due to system maintenance, from 02:00 am to 04:30 am 14 November 2021 (Sunday), Credit Card related services on Internet Banking regarding Credit Cards Service will be temporarily suspended. Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
11 November 2021
Dear Customers,
Due to system maintenance, our Internet Banking, Mobile Banking, Phone Banking, HSBCnet, Wechat Banking, Credit Card and HSBC CNY Settlement Account Type II /III account Application, third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 22:00 pm on 13 Nov 2021 (Saturday night) to 06:00 am on 14 Nov 2021 (Sunday morning). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
09 November 2021
Dear Customers,
In view of system maintenance, our debit card service at UnionPay channels will be temporarily out of service during 31 Oct 2021 (Sunday) 00:00 – 02:55. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
27 October 2021
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 00:00, 31 Oct 2021 (Sunday)– 08:00, 31 Oct 2021 (Sunday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 08:00, 31 Oct 2021.We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
22 October 2021
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 00:00 – 08:00, 24 October 2021 (Sunday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 08:00, 24 October 2021.We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
15 October 2021
Dear Customers,
In view of system maintenance, our ATM service, Various transactions of debit cards in UnionPay channels (eg ATM, online and offline consumption, ApplePay) and Debit Card overseas HSBC ATM service, and debit card and HSBC CNY Settlement Account Type II /III account third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily out of service during 17 Oct 2021 (Sunday) 01:00 – 05:00. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
14 October 2021
Dear Customers,
Due to system maintenance, the HSBC third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 23:45pm 16 Oct 2021(Saturday) to 04:30am 17 Oct 2021 (Sunday). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
13 October 2021
Dear Customers,
Due to system maintenance, our Internet Banking, Mobile Banking, WeChat Banking will be temporarily suspended from 00:30 to 3:00 10 Oct 2021(Sunday morning) and 00:30 to 3:00 17 Oct 2021(Sunday morning). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
29 September 2021
Dear Customers,
Due to system maintenance, the HSBC third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 00:30am to 06:00am 19 Sep 2021 (Sunday). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
15 September 2021
Dear Customers,
Due to system maintenance, our following services will be temporarily suspended from 3:00 am to 03:30 am 19 September 2021 (Sunday): 1) Credit Card related services on Internet Banking, Mobile Banking, Phone Banking, WeChat Banking regarding Credit Cards Service; 2) Linking your debit card to Apple Pay; 3) HSBC CNY Settlement Account Type II/III account application, Card Bundling, Money Top-up and Fund Transfer. Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
15 September 2021
Dear Customers,
Due to system maintenance, the HSBC third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 00:30am to 06:00am 12 Sep 2021 (Sunday). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
8 September 2021
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 22:00, 19 September 2021 (Sunday) - 04:00, 20 September 2021 (Monday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 04:00, 20 September 2021.
We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
3 September 2021
Dear Customers,
Due to system upgrade, HSBC CNY Settlement account Type II/III account online application and service (HSBC China Mobile Banking and WeChat Banking) will be temporarily out of services during 29th August 2021 (Sunday) 00:00 – 02:59. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
25 August 2021
Dear Customers,
In view of system maintenance, our ATM service, debit card service at UnionPay channels and oversea HSBC ATMs will be temporarily out of service during 29 Aug 2021 (Sunday) 00:00 – 02:55. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
24 August 2021
Dear Customers,
In view of system maintenance, Personal Internet Banking, Mobile Banking and “汇丰中国客户服务”Wechat service account will be temporarily out of service on 29Aug 2021 (Sunday) from 00:00 to 02:59 , and related functions will be covered after maintenance. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
24 August 2021
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 00:00, 22 Aug 2021 (Sunday)– 08:00, 22 Aug 2021 (Sunday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 08:00, 22 Aug 2021.We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
13 August 2021
Dear Customers,
Due to system maintenance, the HSBC third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 00:00am to 04:00am 15 Aug 2021 (Sunday). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
11 August 2021
Dear Customers,
Due to system upgrade, HSBC CNY Settlement account Type II/III account online application and service (HSBC China Mobile Banking and WeChat Banking) will be temporarily out of services during 8th August 2021 (Sunday) 00:00 – 02:59. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
5 August 2021
Dear Customers,
In view of system maintenance, our ATM service, Various transactions of debit cards in UnionPay channels (eg ATM, online and offline consumption, ApplePay) and Debit Card overseas HSBC ATM service, and debit card and HSBC CNY Settlement Account Type II /III account third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily out of service during 25 Jul 2021 (Sunday) 01:00 – 05:00. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
21 July 2021
Dear Customers,
Due to system maintenance, our following services will be temporarily suspended from 3:00 am to 04:00 am 25 July 2021 (Sunday): 1) Credit Card related services on Internet Banking, Mobile Banking, Phone Banking, WeChat Banking regarding Credit Cards Service; 2) Linking your debit card to Apple Pay; 3) HSBC CNY Settlement Account Type II/III account application, Card Bundling, Money Top-up and Fund Transfer. Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
21 July 2021
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 00:00 – 08:00, 25 July 2021 (Sunday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 08:00, 25 July 2021.We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
16 July 2021
Dear customers,
Due to the completion for adjustment of banking business, from 28 Jun 2021 HSBC Bank (China) Company Limited Guangzhou Xi Men Kou Sub-branch will resume providing cash . Please refer to HSBC China official website and HSBC China WeChat service account for the latest information.
Reminder: To protect your health, our branches will be disinfected on a regular basis. When you visit any of our branches, please make sure to wear a mask and cooperate with our staff to have your temperature taken.
Thank you for your understanding and support.
HSBC Bank (China) Company Limited Guangzhou Xi Men Kou Sub-branch
28 Jun 2021