Concierge privileges

Through our partnership with Ten Lifestyle Group, our concierge services are available around the clock. We offer dining, travelling, and entertainment privileges, and exclusive offers ranging from medical insurance, international education, to leisure activities such as golf, art appreciation and auctions. Experience some of the finer things the world has to offer.

Enjoy exquisite benefits

Fine dining: make a reservation through HSBC China Global Private Banking's digital concierge platform in one click and access some of the world's best restaurants
Private clubs: Ten Lifestyle Group's concierge staff will recommend top-tier clubs and bars, customise an enriched cultural experience with free admission and drinks as well as other exclusive privileges
Customised 5-star journeys: enjoy a worry-free journey including flight tickets booking/changing, lounge reservations, fast-track access and airport pick-up/drop off services. In addition, receive free room upgrades, breakfast and spa sessions at over 1000 hotels worldwide
Leisure and shopping: receive limited-time discounts and pre-sale prices on numerous well known brands, as well as overseas product procurement services
Superb entertainment experiences: whether it's attending a performance, concert or supporting your favourite team, Ten Lifestyle Group will ensure that you have the best seats or booths through preferential purchasing rights

Exclusive privileges

Premium medical insurance: we work closely with our partners to provide VIP medical reservation services and fast access to hospital stays. Reassuring that your health is in good hands
Worry-free international education: our partners provide studying abroad consultations, physical examinations, visa services and door-to-door UK visa services, as well as departure gifts to support your children along their journey towards an international education

Quality experiences

Nation-wide golf access: tee off anywhere in the nation with free golf sessions and priority reservation services. We also host golf tours, giving you access to exciting competitions
Exquisite life experiences: we offer featured art appreciation, food tastings, auctions and cultural events

HSBC China Global Private Banking clients will enter into a direct agreement with third party in which third party and its affiliates will deliver the lifestyle services available under the HSBC China Global Private Banking Concierge Service. HSBC will not be a party to that agreement and will not be responsible for the delivery of the lifestyle services. For more details, please contact your dedicated customer manager. The above-said benefits and privileges are subject to updates and adjustment from time to time, please contact your dedicated customer manager for latest information.

Due to force majeure, the above description of services is subject to actual conditions.